Frequently asked questions

Got questions about CLINARIS and HPM®? Find answers to our most frequently asked questions.

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Frequently Asked Questions

About CLINARIS

CLINARIS GmbH, headquartered in Garching near Munich, was founded in 2014 and is one of the pioneers in digital hygiene management. CLINARIS sees itself as an innovative and agile solution provider and, with HPM®, offers an intelligent digitalization solution for secure and efficient collaboration between nursing staff, hygiene management, medical technology, cleaning and controlling in healthcare facilities.
HPM® is a modular application that controls the cleaning process for valuable medical devices and hospital rooms in real time and documents each individual step. In addition, HPM® uses live data to display the exact location, hygiene and technical status and usage duration of medical devices.

CLINARIS supports hospitals in the battle against hospital-acquired infections (HAIs) and help them to improve safety and efficiency in their day-to-day-operations. This is why CLINARIs has created the innovative digital hygiene, process management and real-time localisation solution HPM®.

CLINARIS collaborates with leading partners such as:

The HPM® software solution is developed 100% in Germany by CLINARIS’ in-house development team.

CLINARIS is currently in the ISO 27001 certification process. ISO 27001 is a globally recognized standard for information security. With this certification, we ensure that our processes and systems meet the highest requirements in terms of security and data protection.

With HPM®, CLINARIS supports healthcare facilities in their transformation toward more sustainable and resource-efficient processes through a wide range of measures:
  • Elimination of paper through digital communication: z. B. über durchgeführte Reinigungen, Aufbereitungen, Wartungen, Reparaturen, Prüfungen.
  • Reduction of unnecessary travel and transport: Medical devices can be located more quickly in HPM® thanks to real-time location tracking, including clear information on whether they are usable—i.e. cleaned, maintained and free of technical defects.
  • Reduction of excess inventory of medical devices: Real-time overview of the location and use of existing medical technology, as well as digital (real-time) defect reports, increase product availability, significantly reducing the need for excess inventory. Fewer devices means less resource consumption and less maintenance and testing effort.

Yes, we are present at numerous trade fairs and professional congresses every year and look forward to meeting you in person. You can find an overview of upcoming events on our events page.

Please feel free to get in touch with our sales team. You can reach us by email at sales@clinaris.com or contact one of our representatives directly:

HPM® at a glance

With HPM®, CLINARIS GmbH has developed a digital solution that controls the legally prescribed cleaning process for medical devices of category I and II as well as hospital rooms in real time and documents it in individual steps. This optimizes processes and the use of human resources. In addition, HPM® displays the exact location and hygiene and technical status of medical devices registered in the system in real time and monitors the legally required maintenance and test dates.
More about HPM®

HPM® was specifically developed for healthcare facilities of all kinds. This includes hospitals (from university hospitals to primary care providers), medical care centers and care facilities such as nursing homes.

HPM® enables the digital control and documentation of cleaning processes for medical devices and rooms, as well as maintenance processes (maintenance, testing, repairs) for technical medical devices such as patient beds, ultrasound devices, wheelchairs, stretchers, and many more.

Yes, HPM® is continuously further developed and receives regular security updates in addition to functional enhancements. Development is carried out by CLINARIS’ in-house development team in Germany.

Currently, no AI-based features are used in HPM®. However, several features are currently under development. As soon as there is any news to share, we will inform you promptly.

No, HPM® by CLINARIS is not a medical device within the meaning of the EU Medical Device Regulation (MDR). According to the MDR (Article 2(1)), a product is considered a medical device if it is intended to be used for medical purposes—such as diagnosis, prevention, monitoring, prediction, prognosis, treatment, or alleviation of diseases or injuries.

HPM®, by contrast, is:
  • a hygiene and process management solution,
  • used to organize and control non-medical processes in hospitals (e.g. cleaning, repairs, maintenance),
  • without any direct medical or diagnostic purpose.
HPM® does not provide clinical decision support (e.g. no therapy recommendations, no interpretation of vital data, etc.). For this reason, HPM® does not fall under the MDR and is not classified as a medical device.

A number of hospitals and healthcare facilities have trusted our hygiene, process management, and real-time localization solution HPM® for several years. We are active not only throughout Germany, but also internationally.
Below you will find a selection of our references:
A complete list of our references is available upon request.

Technical foundations and system integration of HPM®

HPM® can track all mobile medical devices. This includes devices used in therapy and care (e.g. patient beds, infusion pumps and syringe pumps), transport and logistics (e.g. wheelchairs, stretchers), as well as diagnostics and monitoring (e.g. ECG devices, ultrasound systems).

If required, additional assets can also be tracked. Please feel free to contact us to explore the possible options.

An unlimited number of medical devices can be registered and tracked in HPM®.

HPM® can be used for all types of cleanings as well as hybrid approaches, regardless of where the cleaning is carried out:

  • centralized cleaning in a bed cleaning unit
  • decentralized on the respective ward
  • right in the patient room at the bedside

Yes, HPM® also allows the defect reporting for other medical devices than patient beds, e.g. syringe pumps, wheelchairs, ultrasound devices.

HPM® can leverage a wide range of RTLS technologies. Depending on the use case, different technologies may be applied, such as:
  • Bluetooth Low Energy (BLE)
  • Radio Frequency Identifikation (RFID)
  • Ultra Wideband (UWB)
  • Wi-Fi
  • LoRa
  • Mioty
Looking for a specific technology that is not listed? Please feel free to contact us!

Yes, this is possible. For this purpose, we have developed a basic version of HPM®.

In the basic version of HPM®, localization is performed by scanning special labels (QR codes or NFC tags) attached to the medical device and the storage or placement location. Both are then linked to each other within the system.

HPM® is flexible and provides interfaces to many common systems, including::

  • Hospital information systems (HIS)
  • Computer-Aided Facility Management (CAFM) systems
  • Logistics systems
  • HL7, FHIR and other standards

HPM® can be hosted either in a hospital’s private cloud or on-premise in the hospital’s own data center.

Yes, HPM® can be provided as a Software-as-a-Service (SaaS) solution via the internet. Deployment is cloud-based, with CLINARIS handling hosting, maintenance, updates, and security.

No. To use HPM®’s real-time functionalities, a stable and active internet connection is required in all areas where HPM® is deployed.

HPM® can be used on all mobile devices running Android (Google) and iOS (Apple). This includes standard smartphones as well as healthcare-specific devices (e.g. MYCO devices from Ascom) and tablets.

In addition, HPM® can be used on the cobas® pulse system by Roche, a modern connected blood glucose monitoring device developed specifically for professional point-of-care use.

Furthermore, HPM® can be accessed via ward PCs as well as Siemens HiMed patient entertainment terminals and the Connected Care platform.

CLINARIS recognizes that hospitals employ staff from many different nationalities with varying language skills.

Therefore, HPM® is available in multiple languages, including:

  • German
  • English
  • French
  • Flemish
  • Spanish
  • Turkish
  • Polish
Additional languages are added regularly and will be available soon.
You are also welcome to contact us if you require a language that is not yet supported.
In addition, HPM® is designed with an intuitive icon-based interface and easy-to-understand pictograms, making it highly usable even for users with limited language proficiency.

Yes, CLINARIS has developed native apps for HPM® for both Android and iOS and updates them regularly.

Please note that HPM® is not distributed via the Google Play Store or Apple App Store. The app is provided directly by CLINARIS.

Implementation and application of HPM®

During the 30-minute demo, our experts will give you a comprehensive overview of the features and benefits of our software solution HPM®. Afterwards, you will have the opportunity to ask your questions directly and discuss individual use cases.

Book an appointment now

How quickly HPM® can be deployed in your hospital depends on your specific requirements.
A typical project timeline for implementing our software is the following:

1. Analysis of existing structures: approx. 1-2 weeks

2. Adaption of the software and hardware installation: approx. 3-6 weeks

3. Training and ongoing support by our user support team: continuous

Yes, HPM® has a modular design and therefore offers a high degree of flexibility. Additional modules can be added at a later point if required, such as the integration of further medical devices, digital defect reporting, or the control and documentation of room cleaning.

Yes. HPM® is highly flexible and can be used in both small and large healthcare facilities. This is ensured, among other things, by the modular structure of the software and a flexible pricing model.

Nursing staff use a solution when it is easy and intuitive to operate and when they clearly recognize its added value in their daily work. This is the case with HPM®. To ensure that HPM® is used intensively and correctly from the start, we train staff before go-live at the facility and offer follow-up training afterwards.

This ensures that all users are familiar with the functions and benefits of our software. The training of so-called “super users” as well as support from nursing management and hospital leadership is particularly helpful in this context.

With HPM®, various user groups gain real-time access to critical process data that would otherwise not be available—or not available in real time.
These include:
  • Nursing/patient care
  • Biomedical engineering
  • Hygiene
  • Facility management
  • Bed occupancy management
  • Cleaning
  • Purchasing
  • Logistics

HPM® features a well-designed role and permission concept with different user roles. Each role is assigned a tailored set of tasks and permissions.

If you encounter technical issues, our HPM® support team is available to assist you. You can reach them during office hours by phone at +49 (0)89 215 38 7070 or at any time by email at support@clinaris.com.

Data Protection and Security

No. CLINARIS does not have access to personal patient data in hospitals at any time via HPM®. HPM® focuses exclusively on the hygiene and process management of beds and other medical devices. No patient data is required for this purpose and therefore none is collected.

HPM® supports quality management in hospitals on multiple levels by creating transparency, traceability, and standardization in hygiene-relevant processes. Key aspects include:
1. Standardized documentation
2. Transparent process monitoring via dashboards and reports
3. Optimization and traceability of workflows
4. Audit-proof documentation and compliance evidence
5. Staff training and proof of responsibility

All hygiene measures are digitally documented during execution. Documentation is carried out via tablet or smartphone, eliminating the need for paper-based forms.
Standardized workflows ensure consistent processes and complete documentation. Thanks to real-time visibility, process owners are always informed about ongoing measures.

Pricing, licensing and contact

The price for using the HPM® software solution depends on the number of integrated medical devices and the selected modules.

We will be happy to provide you with an individual quote upon request. Please feel free to contact us.

Yes, the development and operation of interfaces or API integrations involve one-time implementation costs as well as annual maintenance costs.

Yes. CLINARIS offers an initial Proof of Concept (POC) phase for HPM®. This phase allows HPM® to be tested in live operation within a limited area (e.g. several rooms on a ward). The trial phase usually runs for a maximum of two months. The costs for the PoC can be credited toward a full deployment later.

Yes, we would be happy to advise you in a personal consultation and demonstrate the benefits of HPM® in a live demo.
Book your consultation now.

Please feel free to contact our sales team at sales@clinaris.com or get in touch with our Head of Sales, Mrs. Carina Hinz (Email: cah@clinaris.com).
As an alternative, you are welcome to book a live demo appointment, during which we will provide you with a comprehensive overview of HPM®.
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Still have questions?

Didn’t find your question? Contact us! Send us your inquiry via the contact form.